... read more The tumblers are wonderful. They make beautiful tumblers and are delivered pretty quickly.
If they do not ship your product accidentally, to be fair, they will ship it out pretty fast.
Heaven help you, if by chance, due to no fault of your own, get delivered the wrong product that they don’t even sell! It will take you about two weeks to get it resolved. Customer service leaves a lot to be desired. Even though they have a wonderful product, customer service leaves a bad taste in my mouth.
I had to store a very expensive item in my house for almost two weeks because they took that amount of time to resolve an issue of receiving a product that they don’t even sell. While I was within my legal rights to keep it, I believe in sowing and reaping or karma. I didn’t want to keep an almost $800 giant tablet. I contacted them immediately after I realized it wasn’t my product on August 10th.
Again to be fair, when they realized that I didn’t get my two boxes of tumblers, they did ship it out, but it wasn’t until this morning that I received a label to ship back a product that they don’t sell.
Almost two weeks of storage of an item! No apologies, no contact except when I forced the issue.
While I recommend the tumblers, I do not recommend the customer service.
My experience will have me looking for another vendor that sells this product. It’s likely that I won’t find as good of a product for a similar cost, but this experience throughly soured me on this company.
Use them with caution.
Beatrice Soulfli Pate 2023-08-22
... read more I've checked every where, PromoWare has the best prices for Sublimation Tumblers! Fast Free Shipping! My last order came in 2 days! Tumblers come in individual boxes with metal and plastic straws, great for re-sale or gift giving. I would not buy any where else
Stephanie Wells 2023-02-22
... read more 1st order from PromoWare...fast shipping!! Excellent communication. Sublimate beautifully! Will be ordering again!! Thank You!
Starla K. Knox 2023-08-31
... read more Love, love, love all their tumblers! Not only do they have the best pricing, but customer service and shipping (super quick) cant be beat! I’ve ordered before and will definitely be placing another order soon! Thank you❣️
Sandra Uyeunten 2023-07-04
... read more Great quality, quick delivery, quality product, free shipping And the best price, you will not be disappointed . I have ordered 3 times and will be ordering again.
Jan Grammick 2023-08-12
... read more Ordered the beer glass tumblers and they arrived super fast!! will definitely be ordering again!!
L&L Chic Boutique 2023-09-08
... read more AWESOME tumblers. Ordered 3 cases so far and every one of them have been great for my projects. Great turnaround!
Conny Williamson 2023-05-02
... read more These sublimation tumblers turn out awesome. The images infuse with great color distribution and brightness. I am always being ask where I purchase my tumblers from and I always recommend PromoWare Sublimation Tumblers as being the best if you want the best product turn out.
... read more Fast shipping and Tumblers were amazing, Will only be ordering from here from now on.😁
2 Broke Mermaids 2023-11-19
... read more I highly recommend Promoware. They have top quality tumblers at a good price. Shipping was super fast
Karen Hardy 2023-08-14
... read more I ordered the 20oz Skinny Tumblers case for sublimation and WOW did the order come fast! It was packaged very well everything individually boxed and wrapped. The tumblers sublimate very well and not to mention the awesome price. I will definitely be purchasing again for my business. Thank you for the wonderful customer service as well!
Sandra D Nicholson 2023-05-01
... read more These tumblers ship extremely fast, and are always great quality. The one time I had an issue with the tumblers, I reached out to customer service and they immediately sent a new shipment to replace the defective tumblers. Highly recommend ordering from PromoWare!
Hope Salyer 2023-10-23
... read more Recently placed my second order-these are the best tumblers!! They sublimate beautifully!!! Lightning fast shipping!! Highly recommend!!!
Michele Twombly Leonard 2023-08-31
... read more Great product. My order arrived in 2 days, so I was happy with that. Very friendly company. I made my first tumbler today from my order, and it worked better than any of the other companies I've tried. For the price, timely shipping, and customer service, I will definitely be purchasing from them again.
Amber Osborn 2023-05-03
... read more This is the only company I go to for tumbler blanks. They're great quality and very affordable.
Caley Hohn 2023-10-25
... read more Amazing tumblers! I am absolutely thrilled with the quality of the tumblers offered. They sublimate beautifully and I will not buy from any where else again!
Ramona Seefried Kemper 2023-11-26
... read more I’ve purchased from this company many times and have had a wonderful experience every time! Great prices and fast shipping keep me coming back. Their customer service is top notch! Their products are great! I’ve never had an issue sublimating on any of their tumblers! I highly recommend this company! Attached is a picture of just one of the designs I’ve done on one of their tumblers!
Jennifer Parker 2023-08-07
... read more Awesome seller with awesome products. My husband and I have ordered several times and have never been disappointed. Fast shipping as well. Would highly recommend this company for any tumbler maker/crafter!
Savannah D. Childers 2023-07-19
... read more I Love these Bluetooth tumblers and my customers do also! Fast shipping and owners is very good to work with. Will continue to buy from this company.
Tami Sigler 2023-03-15
... read more Great quality fast shipping I have placed 2 orders very satisified
Connie Burke 2023-03-28
... read more Great product and really fast delivery
Jackie Bruno 2023-03-15
... read more I absolutely love Promowares sublimation tumblers. They are reasonable priced, shippng is fast, customer service is excellent and the tumblers are definitely great quality! I especially love the updates that I get to let me know she my tumblers are. I would happily recommend these tumblers to anyone.
Lisa Makaha Castaneda 2023-07-15
... read more They arrived on time and in perfect shape.
Paula Marie Amoriello 2023-09-07
... read more Fast shipping, all glass cans arrived in great shape. Very easy to sublimate on.
Donald Moore 2023-04-06
... read more We absolutely love buying from PromoWare! The fast turn around time and immediate update on your order will give you peace of mind. Quality product. 10/10 would recommend!
Erica Piotrowski 2023-03-20
... read more Ordered on a Tuesday afternoon and had them delivered on a Friday. Crazy fast and accurate shipping. Can't wait to start embelishing them. Thank you so much.
NancyandCasey Scherbarth-Serres 2023-05-17
... read more I purchased the 30 oz tumblers and they sublimated great! The shipment arrived on time as well. Will definitely recommend Promoware!
... read more I am extremely happy with my order and would highly recommend PromoWare for your sublimation blanks.
Lisa Moncur Hepworth 2023-03-02
What Others Say About Us on Facebook
... read more Super fast deliver. Sub great. Love the flat bottom tumblers. Reasonably priced.
Donna Carter 2022-12-21
... read more Fast and amazing shipping. Tumblers are always so vibrate and the color sticks to them fantastic. The best company around.
Tammy McConnell 2023-08-03
... read more LOVE THIS COMPANY! Fast service, prices for USA warehouse are competitive with direct from China costs BUT arrives in ONE WEEK 😍😍😍. They also offer direct from China pricing and shipment so it’s really the best all around. The quality is consistent and the customer service is very fast and responsive. Highly recommend!
Amphisbaena Exotics LLC 2023-05-08
... read more Nice selection of tumblers, great communication and great product! I enjoy working with these tumblers and cannot wait to order more!!
Nicole Searcy, Mary Kay Independent Beauty Consultant 2023-05-02
... read more I am extremely happy with my order and would highly recommend PromoWare for your sublimation blanks.
Lisa Moncur Hepworth 2023-03-02
... read more I absolutely love the sublimation tumblers from here. They sub beautifully and they cost half the amount as other places with extremely fast shipping. I got my order in 2-3 days. Definitely will continue to purchase all my sub products from here!
Rebecca Hughes 2023-07-02
... read more this is my go to company now for my tumblers
Jennifer Gilbert 2023-11-13
... read more This company is amazing! I got my order within a couple days after I placed my order. Others I've waited 2 weeks. Sublimation comes out great! Will order from them again.
Cathy Haines Hemsoth 2023-01-19
... read more i have been buying from you for about a year now and i won’t buy from anywhere else!! fast shipping, no extra costs and great for sublimation!! 10/10 recommended, i’ve never had any issues
Cortney Kaiser 2023-02-07
... read more I've ordered from Promoware 3 times now. Within 8 minutes I have an email that they have received my order and have a shipping label created. Cups usually are here within 4 or 5 days. Always updated with emails on the progress of my order. I would recommend promoware to anyone looking for a supplier!
