... read more Never have any issues ordering. Super fast shipping. Amazing quality. Ordered multiple times and multiple items. Will continue to order!
Jennifer Koszulinski Cox 2023-09-13
... read more 😃 Great quality flat bottom sublimation tumblers at a great price, and fast delivery!
Multi-Focus Media 2023-04-30
... read more 1st order from PromoWare...fast shipping!! Excellent communication. Sublimate beautifully! Will be ordering again!! Thank You!
Starla K. Knox 2023-08-31
... read more Love, love, love all their tumblers! Not only do they have the best pricing, but customer service and shipping (super quick) cant be beat! I’ve ordered before and will definitely be placing another order soon! Thank you❣️
Sandra Uyeunten 2023-07-04
... read more Amazing customer service!! The tumblers are of excellent quality and value. Fast Shipping!! Highly recommend �
... read more Excellent product, easy to sublimate on, fast delivery. Very pleased on how it adhered. Only drawback is straws do not fit individual packaging.
Frank Karas 2023-03-23
... read more My first time ordering from Promowares! My 40 oz tumblers came in a few days. Great price & product!!
Coleen Warner 2023-10-10
... read more I've order a few times from this company and the tumblers were what I expected and I was very happy. This last order I received, the paper is sticking to the tumblers, which means that they are not fully cured. We do powder coating, so I know I need to bake them for a few minutes to fully cure and then they will be fine to use. When you order 4 boxes, that isn't all that much fun to do and adds quite a bit of time, which I'm not happy about. I was emailed asking about my order, so I explained what I just wrote above and the response was,
Thank you for the email.
Hope you will find a solution soon.
I will not be ordering from this company again. That is not the kind of customer service I expect.
Diamond Drive Design 2023-05-22
... read more I've ordered from Promoware 3 times now. Within 8 minutes I have an email that they have received my order and have a shipping label created. Cups usually are here within 4 or 5 days. Always updated with emails on the progress of my order. I would recommend promoware to anyone looking for a supplier!
Brian Hack 2022-11-22
... read more Tumblers sub beautifully and fast shipping. My new tumbler supplier.😀
Adrienne Nichols Beuhler 2023-01-09
... read more I am extremely happy with my order and would highly recommend PromoWare for your sublimation blanks.
Lisa Moncur Hepworth 2023-03-02
... read more I love these tumblers! They sublimate beautifully and so vivid! I will continue to use these tumblers! I highly recommend! Also shipping is fast fast fast!
Kimberley Wiltse 2023-04-03
... read more Have purchased multiple times - the flat bottoms tumblers are by far my favorite tumblers I have purchased. We tried many other sites and this one is by far the best, has the best deals and my items are shipped in about 2 days! It’s fantastic! Also, customer service is top notch! Highly recommend!
Kimberly Scott 2023-09-11
... read more Great quality and great customer service!
Sonja Sperry 2023-03-26
... read more I was skeptical but decided to give them a chance. It paid off! I am very impressed. I immediately ordered more. I ordered the glass can jars and they all arrived intact even though the box was severely dented. They look amazing and my clients are in love (as am I).
Empowering Mama: Postpartum Sleep Lactation 2023-05-09
... read more I have ordered multiple times and always been pleased with my orders. I use the 20oz sublimation tumblers and this is the only company I will get them from. Thanks for great service and quick shipping!!
Becky Gray 2022-12-14
... read more I ordered 25 glass cans and the order came SO quickly. Not only did it come with plastic but metal ones as well which I wasn’t aware of (maybe I didn’t read enough haha). Anyway they’re for sublimation but I will be using them for uv-dtf. The biggest positive about these glasses were how clear they are. I ordered some off of Amazon just to sample something and in comparison the Amazon ones are so foggy!! 10/10 get your cups here.
Tene Robinson 2023-04-22
... read more Easy to work with tumbles and I love how they come with everything. Fast shipping and delivery. I will definitely order from them again.
Heather Gieg 2022-12-17
... read more This is the only company I go to for tumbler blanks. They're great quality and very affordable.
Caley Hohn 2023-10-25
... read more They have a wide variety of great products. Every time I have ordered from them the order has arrived very quickly and fully intact. I highly recommend their products.
Joelle West 2022-11-09
... read more I've checked every where, PromoWare has the best prices for Sublimation Tumblers! Fast Free Shipping! My last order came in 2 days! Tumblers come in individual boxes with metal and plastic straws, great for re-sale or gift giving. I would not buy any where else
Stephanie Wells 2023-02-22
... read more Super fast deliver. Sub great. Love the flat bottom tumblers. Reasonably priced.
Donna Carter 2022-12-21
... read more LOVE THIS COMPANY! Fast service, prices for USA warehouse are competitive with direct from China costs BUT arrives in ONE WEEK 😍😍😍. They also offer direct from China pricing and shipment so it’s really the best all around. The quality is consistent and the customer service is very fast and responsive. Highly recommend!
Amphisbaena Exotics LLC 2023-05-08
... read more These tumblers ship extremely fast, and are always great quality. The one time I had an issue with the tumblers, I reached out to customer service and they immediately sent a new shipment to replace the defective tumblers. Highly recommend ordering from PromoWare!
Hope Salyer 2023-10-23
... read more this is my go to company now for my tumblers
Jennifer Gilbert 2023-11-13
... read more Fast and amazing shipping. Tumblers are always so vibrate and the color sticks to them fantastic. The best company around.
Tammy McConnell 2023-08-03
... read more Great quality fast shipping I have placed 2 orders very satisified
Connie Burke 2023-03-28
... read more The tumblers are wonderful. They make beautiful tumblers and are delivered pretty quickly.
If they do not ship your product accidentally, to be fair, they will ship it out pretty fast.
Heaven help you, if by chance, due to no fault of your own, get delivered the wrong product that they don’t even sell! It will take you about two weeks to get it resolved. Customer service leaves a lot to be desired. Even though they have a wonderful product, customer service leaves a bad taste in my mouth.
I had to store a very expensive item in my house for almost two weeks because they took that amount of time to resolve an issue of receiving a product that they don’t even sell. While I was within my legal rights to keep it, I believe in sowing and reaping or karma. I didn’t want to keep an almost $800 giant tablet. I contacted them immediately after I realized it wasn’t my product on August 10th.
Again to be fair, when they realized that I didn’t get my two boxes of tumblers, they did ship it out, but it wasn’t until this morning that I received a label to ship back a product that they don’t sell.
Almost two weeks of storage of an item! No apologies, no contact except when I forced the issue.
While I recommend the tumblers, I do not recommend the customer service.
My experience will have me looking for another vendor that sells this product. It’s likely that I won’t find as good of a product for a similar cost, but this experience throughly soured me on this company.
Use them with caution.
Beatrice Soulfli Pate 2023-08-22
... read more Nice selection of tumblers, great communication and great product! I enjoy working with these tumblers and cannot wait to order more!!
Nicole Searcy, Mary Kay Independent Beauty Consultant 2023-05-02
What Others Say About Us on Facebook
... read more I've order a few times from this company and the tumblers were what I expected and I was very happy. This last order I received, the paper is sticking to the tumblers, which means that they are not fully cured. We do powder coating, so I know I need to bake them for a few minutes to fully cure and then they will be fine to use. When you order 4 boxes, that isn't all that much fun to do and adds quite a bit of time, which I'm not happy about. I was emailed asking about my order, so I explained what I just wrote above and the response was,
Thank you for the email.
Hope you will find a solution soon.
I will not be ordering from this company again. That is not the kind of customer service I expect.
Diamond Drive Design 2023-05-22
... read more I just started making sublimation tumblers and these are the 2nd brand I've purchased. These are true 20 oz tumblers. I've used about half the case and have ZERO complaints. I will be ordering more including other sizes. GREAT product
Shannon Kelly 2022-12-27
... read more I absolutely love Promowares sublimation tumblers. They are reasonable priced, shippng is fast, customer service is excellent and the tumblers are definitely great quality! I especially love the updates that I get to let me know she my tumblers are. I would happily recommend these tumblers to anyone.
Lisa Makaha Castaneda 2023-07-15
... read more I have ordered multiple times and always been pleased with my orders. I use the 20oz sublimation tumblers and this is the only company I will get them from. Thanks for great service and quick shipping!!
Becky Gray 2022-12-14
... read more Amazing tumblers! I am absolutely thrilled with the quality of the tumblers offered. They sublimate beautifully and I will not buy from any where else again!
Ramona Seefried Kemper 2023-11-26
... read more I am extremely happy with my order and would highly recommend PromoWare for your sublimation blanks.
Lisa Moncur Hepworth 2023-03-02
... read more Fast and amazing shipping. Tumblers are always so vibrate and the color sticks to them fantastic. The best company around.
Tammy McConnell 2023-08-03
... read more I'm beyond satisfied with the 20 oz tumblers. I have purchased a few cases for my small business, and I will making sure big order soon. I have not had any subbing issues at all!
Julie Fernandez 2023-07-03
... read more Have purchased multiple times - the flat bottoms tumblers are by far my favorite tumblers I have purchased. We tried many other sites and this one is by far the best, has the best deals and my items are shipped in about 2 days! It’s fantastic! Also, customer service is top notch! Highly recommend!
Kimberly Scott 2023-09-11
... read more These are the best tumblers I have used and the color is so bright
