... read more I Love these Bluetooth tumblers and my customers do also! Fast shipping and owners is very good to work with. Will continue to buy from this company.
Tami Sigler 2023-03-15
... read more They arrived on time and in perfect shape.
Paula Marie Amoriello 2023-09-07
... read more The tumblers are wonderful. They make beautiful tumblers and are delivered pretty quickly.
If they do not ship your product accidentally, to be fair, they will ship it out pretty fast.
Heaven help you, if by chance, due to no fault of your own, get delivered the wrong product that they don’t even sell! It will take you about two weeks to get it resolved. Customer service leaves a lot to be desired. Even though they have a wonderful product, customer service leaves a bad taste in my mouth.
I had to store a very expensive item in my house for almost two weeks because they took that amount of time to resolve an issue of receiving a product that they don’t even sell. While I was within my legal rights to keep it, I believe in sowing and reaping or karma. I didn’t want to keep an almost $800 giant tablet. I contacted them immediately after I realized it wasn’t my product on August 10th.
Again to be fair, when they realized that I didn’t get my two boxes of tumblers, they did ship it out, but it wasn’t until this morning that I received a label to ship back a product that they don’t sell.
Almost two weeks of storage of an item! No apologies, no contact except when I forced the issue.
While I recommend the tumblers, I do not recommend the customer service.
My experience will have me looking for another vendor that sells this product. It’s likely that I won’t find as good of a product for a similar cost, but this experience throughly soured me on this company.
Use them with caution.
Beatrice Soulfli Pate 2023-08-22
... read more These tumblers are great! They shipped and arrived quickly, the tumblers are good quality and sublimate beautifully. I love that they come with the bottom rubber and not one but two straws.
Diana De Palma Spears 2023-08-14
... read more I absolutely love Promowares sublimation tumblers. They are reasonable priced, shippng is fast, customer service is excellent and the tumblers are definitely great quality! I especially love the updates that I get to let me know she my tumblers are. I would happily recommend these tumblers to anyone.
Lisa Makaha Castaneda 2023-07-15
... read more The tumblers sub perfectly. Great quality.
Destynee Wilber 2022-12-14
... read more Fast shipping, all glass cans arrived in great shape. Very easy to sublimate on.
Donald Moore 2023-04-06
... read more Amazing tumblers! I am absolutely thrilled with the quality of the tumblers offered. They sublimate beautifully and I will not buy from any where else again!
Ramona Seefried Kemper 2023-11-26
... read more Nice selection of tumblers, great communication and great product! I enjoy working with these tumblers and cannot wait to order more!!
Nicole Searcy, Mary Kay Independent Beauty Consultant 2023-05-02
... read more These sublimation tumblers turn out awesome. The images infuse with great color distribution and brightness. I am always being ask where I purchase my tumblers from and I always recommend PromoWare Sublimation Tumblers as being the best if you want the best product turn out.
Marsha Green 2023-05-21
... read more LOVE THIS COMPANY! Fast service, prices for USA warehouse are competitive with direct from China costs BUT arrives in ONE WEEK 😍😍😍. They also offer direct from China pricing and shipment so it’s really the best all around. The quality is consistent and the customer service is very fast and responsive. Highly recommend!
Amphisbaena Exotics LLC 2023-05-08
... read more I love these tumblers! They sublimate beautifully and so vivid! I will continue to use these tumblers! I highly recommend! Also shipping is fast fast fast!
Kimberley Wiltse 2023-04-03
... read more Great quality, quick delivery, quality product, free shipping And the best price, you will not be disappointed . I have ordered 3 times and will be ordering again.
Jan Grammick 2023-08-12
... read more 😃 Great quality flat bottom sublimation tumblers at a great price, and fast delivery!
Multi-Focus Media 2023-04-30
... read more Recently placed my second order-these are the best tumblers!! They sublimate beautifully!!! Lightning fast shipping!! Highly recommend!!!
Michele Twombly Leonard 2023-08-31
... read more Amazing customer service!! The tumblers are of excellent quality and value. Fast Shipping!! Highly recommend �
Lizette Juarez 2023-09-03
... read more Excellent product, easy to sublimate on, fast delivery. Very pleased on how it adhered. Only drawback is straws do not fit individual packaging.
Frank Karas 2023-03-23
... read more Great product and really fast delivery
Jackie Bruno 2023-03-15
... read more These tumbler are great.They sub beautifully.Fast shipping also.🙂
Nan Singleton 2023-08-19
... read more I've ordered from Promoware 3 times now. Within 8 minutes I have an email that they have received my order and have a shipping label created. Cups usually are here within 4 or 5 days. Always updated with emails on the progress of my order. I would recommend promoware to anyone looking for a supplier!
Brian Hack 2022-11-22
... read more I ordered from PromoWare because I was in need of some more Bluetooth speaker Tumblers. I read some of their reviews from other customers and they had good reviews so I decided to give them a try. I am very glad I did, the Tumblers got here very fast and were packaged very well. They were exactly what I was looking for and I am very happy with their customer service. Thank you PromoWare for the fantastic transaction we will be doing business with you again in the future. I highly recommend this company to anyone lookIng for good product and speedy service. Kelly Tee's and Not So Friendly Designs
Kelly Tee's and Not So Friendly Designs 2023-09-05
... read more Great quality tumblers, large selection, fast turnaround, and very nice customer service.🥰
Cat's Corner 2023-04-23
... read more I love their 20oz tumblers . Great to sublimate on and fast delivery
Rosemary Buske 2023-02-14
... read more I purchased the 30 oz tumblers and they sublimated great! The shipment arrived on time as well. Will definitely recommend Promoware!
Shari Lyle Spears 2023-05-29
... read more Tumblers sub beautifully and fast shipping. My new tumbler supplier.😀
Adrienne Nichols Beuhler 2023-01-09
... read more Absolutely Love these tumblers , Ive ordered 4 cases now! Super fast shipping ! Great product,I will only be ordering from here 🙂
Tammy Kelly 2023-06-25
... read more This is the only company I go to for tumbler blanks. They're great quality and very affordable.
Caley Hohn 2023-10-25
... read more I placed an order and received the order quickly and everything is in great condition. Thank you!
Claudine Manor 2023-01-11
... read more These tumblers sublimate beautifully! Shipping is SUPER fast and you can't beat the price! I will definitely be using promowares again!
Tiff's Tumblers and More 2023-06-26
... read more Ordered the beer glass tumblers and they arrived super fast!! will definitely be ordering again!!
L&L Chic Boutique 2023-09-08
What Others Say About Us on Facebook
... read more I’ve purchased from this company many times and have had a wonderful experience every time! Great prices and fast shipping keep me coming back. Their customer service is top notch! Their products are great! I’ve never had an issue sublimating on any of their tumblers! I highly recommend this company! Attached is a picture of just one of the designs I’ve done on one of their tumblers!
Jennifer Parker 2023-08-07
... read more Great quality tumblers, large selection, fast turnaround, and very nice customer service.🥰
Cat's Corner 2023-04-23
... read more Always!!!! I do commercial orders and Jeff is always on top of getting me my cups asap!!! I left a company that did not care to someone that stays on top of my ordering and I get quickly so that I can get to my customers quick! Thank you so much!
Cristy Marshall Bradley 2023-05-24
... read more I've ordered from Promoware 3 times now. Within 8 minutes I have an email that they have received my order and have a shipping label created. Cups usually are here within 4 or 5 days. Always updated with emails on the progress of my order. I would recommend promoware to anyone looking for a supplier!
Brian Hack 2022-11-22
... read more I've order a few times from this company and the tumblers were what I expected and I was very happy. This last order I received, the paper is sticking to the tumblers, which means that they are not fully cured. We do powder coating, so I know I need to bake them for a few minutes to fully cure and then they will be fine to use. When you order 4 boxes, that isn't all that much fun to do and adds quite a bit of time, which I'm not happy about. I was emailed asking about my order, so I explained what I just wrote above and the response was,
Thank you for the email.
Hope you will find a solution soon.
I will not be ordering from this company again. That is not the kind of customer service I expect.
Diamond Drive Design 2023-05-22
... read more Great product and really fast delivery
Jackie Bruno 2023-03-15
... read more I have ordered multiple times and always been pleased with my orders. I use the 20oz sublimation tumblers and this is the only company I will get them from. Thanks for great service and quick shipping!!
Becky Gray 2022-12-14
... read more Ordered from them twice so far. Each order comes in quickly and I am updated regularly of the progress. Packages are in order and neatly packed.
Bailey Bowman 2022-11-21
... read more Absolutely Love these tumblers , Ive ordered 4 cases now! Super fast shipping ! Great product,I will only be ordering from here 🙂
Tammy Kelly 2023-06-25
... read more totally recommend this company, I ordered got my tracking super fast. and living in the Midwest does take me typically 7 days to get my stuff.. I received these in a few days! TY for exceptional service!
