... read more I've ordered from Promoware 3 times now. Within 8 minutes I have an email that they have received my order and have a shipping label created. Cups usually are here within 4 or 5 days. Always updated with emails on the progress of my order. I would recommend promoware to anyone looking for a supplier!
Brian Hack 2022-11-22
... read more The tumblers are wonderful. They make beautiful tumblers and are delivered pretty quickly.
If they do not ship your product accidentally, to be fair, they will ship it out pretty fast.
Heaven help you, if by chance, due to no fault of your own, get delivered the wrong product that they don’t even sell! It will take you about two weeks to get it resolved. Customer service leaves a lot to be desired. Even though they have a wonderful product, customer service leaves a bad taste in my mouth.
I had to store a very expensive item in my house for almost two weeks because they took that amount of time to resolve an issue of receiving a product that they don’t even sell. While I was within my legal rights to keep it, I believe in sowing and reaping or karma. I didn’t want to keep an almost $800 giant tablet. I contacted them immediately after I realized it wasn’t my product on August 10th.
Again to be fair, when they realized that I didn’t get my two boxes of tumblers, they did ship it out, but it wasn’t until this morning that I received a label to ship back a product that they don’t sell.
Almost two weeks of storage of an item! No apologies, no contact except when I forced the issue.
While I recommend the tumblers, I do not recommend the customer service.
My experience will have me looking for another vendor that sells this product. It’s likely that I won’t find as good of a product for a similar cost, but this experience throughly soured me on this company.
Use them with caution.
Beatrice Soulfli Pate 2023-08-22
... read more These tumblers sub beautifully and I often sell out.
Sheri Kozdron Bottom 2023-07-11
... read more Alway super fast to get to me and sub great! Only place I like to order from.
Rachel Shreve Russell 2023-06-29
... read more This is my first order, I will reorder from PromoWare again. The order arrived very fast with no complication's. Thank you so much.
Barbara Alford Roberts 2023-09-30
... read more AWESOME tumblers. Ordered 3 cases so far and every one of them have been great for my projects. Great turnaround!
Conny Williamson 2023-05-02
... read more Great communication and quality of products 👏
Secellia Elizondo 2023-09-10
... read more These tumblers sub beautifully and they ship super fast.
Wendy Abubo Flores 2023-08-07
... read more I was ordering from another company but they always seemed to be out of Stock and had to order a case at a time . So I tried promoware and so glad I did!! They have definitely gained my business 🙂 Very fast shipping and quality so far seems to be good. Packaging and deals you get are amazing 💯.
I ordered regular tumblers , Bluetooth for a fundraiser for softball job and glow n dark. Haven’t got to sublimate on their glow yet but I’m sure it’s Gna be awesome !
Dazl Discoveries
Amy M. Harper Royce 2023-04-14
... read more totally recommend this company, I ordered got my tracking super fast. and living in the Midwest does take me typically 7 days to get my stuff.. I received these in a few days! TY for exceptional service!
Janet Smith 2023-04-13
... read more I ordered 25 glass cans and the order came SO quickly. Not only did it come with plastic but metal ones as well which I wasn’t aware of (maybe I didn’t read enough haha). Anyway they’re for sublimation but I will be using them for uv-dtf. The biggest positive about these glasses were how clear they are. I ordered some off of Amazon just to sample something and in comparison the Amazon ones are so foggy!! 10/10 get your cups here.
Tene Robinson 2023-04-22
... read more These tumblers are great. And the price is way less than others who supply tumblers. I will never buy from anyone else. THANK YOU PROMOWARE!!!!!! The colors come out bright and vibrant when baked. Beautiful.
Ron Serfass 2022-12-18
... read more Awesome seller with awesome products. My husband and I have ordered several times and have never been disappointed. Fast shipping as well. Would highly recommend this company for any tumbler maker/crafter!
Savannah D. Childers 2023-07-19
... read more Tumblers sub beautifully and fast shipping. My new tumbler supplier.😀
Adrienne Nichols Beuhler 2023-01-09
... read more Great quality tumblers, large selection, fast turnaround, and very nice customer service.🥰
Cat's Corner 2023-04-23
... read more I have ordered multiple times and always been pleased with my orders. I use the 20oz sublimation tumblers and this is the only company I will get them from. Thanks for great service and quick shipping!!
Becky Gray 2022-12-14
... read more Have ordered several times, cups are Awsome and delivery’s are fast
Marcy Ferguson Almendarez 2023-08-27
... read more They came fast. Great price. I have no complaints. I will definitely be ordering from them again.
Sabrina Becker 2023-06-26
... read more 1st order from PromoWare...fast shipping!! Excellent communication. Sublimate beautifully! Will be ordering again!! Thank You!
Starla K. Knox 2023-08-31
... read more I purchased from them a few times now! Great product at a great price!
Alicia Kjornes 2023-09-27
... read more Fast shipping time and everything was as described. Sublimated great. I especially like the look of the rainbow/shimmer tumblers. Will definitely be ordering from them again.
Melinda Pollard 2023-07-25
... read more Fast shipping, all glass cans arrived in great shape. Very easy to sublimate on.
Donald Moore 2023-04-06
... read more 😃 Great quality flat bottom sublimation tumblers at a great price, and fast delivery!
Multi-Focus Media 2023-04-30
... read more I am extremely happy with my order and would highly recommend PromoWare for your sublimation blanks.
Lisa Moncur Hepworth 2023-03-02
... read more Have purchased multiple times - the flat bottoms tumblers are by far my favorite tumblers I have purchased. We tried many other sites and this one is by far the best, has the best deals and my items are shipped in about 2 days! It’s fantastic! Also, customer service is top notch! Highly recommend!
Kimberly Scott 2023-09-11
... read more The tumblers sub perfectly. Great quality.
Destynee Wilber 2022-12-14
... read more I love PromoWare Tumblers! I started sublimating about 2 years ago. I had been ordering only a few tumblers at a time from Amazon and I was so sick of the small quantities. On my first big order, I reached out to PromoWare and ordered in bulk. The ordering process was seamless and I had my tumblers within a week. Very easy to work with I 100% recommend!
Auntie G’s Boutique 2023-05-24
... read more Amazing customer service!! The tumblers are of excellent quality and value. Fast Shipping!! Highly recommend �
Lizette Juarez 2023-09-03
... read more These tumblers are great! They shipped and arrived quickly, the tumblers are good quality and sublimate beautifully. I love that they come with the bottom rubber and not one but two straws.
Diana De Palma Spears 2023-08-14
... read more These tumbler are great.They sub beautifully.Fast shipping also.🙂
Nan Singleton 2023-08-19
What Others Say About Us on Facebook
... read more I highly recommend Promoware. They have top quality tumblers at a good price. Shipping was super fast
Karen Hardy 2023-08-14
... read more I purchased from them a few times now! Great product at a great price!
Alicia Kjornes 2023-09-27
... read more They came fast. Great price. I have no complaints. I will definitely be ordering from them again.
Sabrina Becker 2023-06-26
... read more Great quality and great customer service!
Sonja Sperry 2023-03-26
... read more I was ordering from another company but they always seemed to be out of Stock and had to order a case at a time . So I tried promoware and so glad I did!! They have definitely gained my business 🙂 Very fast shipping and quality so far seems to be good. Packaging and deals you get are amazing 💯.
I ordered regular tumblers , Bluetooth for a fundraiser for softball job and glow n dark. Haven’t got to sublimate on their glow yet but I’m sure it’s Gna be awesome !
Dazl Discoveries
Amy M. Harper Royce 2023-04-14
... read more I was skeptical but decided to give them a chance. It paid off! I am very impressed. I immediately ordered more. I ordered the glass can jars and they all arrived intact even though the box was severely dented. They look amazing and my clients are in love (as am I).
Empowering Mama: Postpartum Sleep Lactation 2023-05-09
... read more I ordered from PromoWare because I was in need of some more Bluetooth speaker Tumblers. I read some of their reviews from other customers and they had good reviews so I decided to give them a try. I am very glad I did, the Tumblers got here very fast and were packaged very well. They were exactly what I was looking for and I am very happy with their customer service. Thank you PromoWare for the fantastic transaction we will be doing business with you again in the future. I highly recommend this company to anyone lookIng for good product and speedy service. Kelly Tee's and Not So Friendly Designs
Kelly Tee's and Not So Friendly Designs 2023-09-05
... read more Fast shipping time and everything was as described. Sublimated great. I especially like the look of the rainbow/shimmer tumblers. Will definitely be ordering from them again.
Melinda Pollard 2023-07-25
... read more This is my first order, I will reorder from PromoWare again. The order arrived very fast with no complication's. Thank you so much.
Barbara Alford Roberts 2023-09-30
... read more Amazing customer service!! The tumblers are of excellent quality and value. Fast Shipping!! Highly recommend �
